Wedding Q&A

Do I need an appointment for wedding orders?
Appointments are recommended but not required.
You are welcome to visit our shop during opening hours to view our products. By booking an appointment, we can ensure colour samples and relevant designs are available and dedicate time to discussing your wedding details.

How far in advance should I order for a wedding?
As early as possible.
Ordering early allows us to plan your designs, prepare layouts, and finalise fonts and materials. Many couples finalise designs early and collect items together closer to their wedding date.
For name-based items, fonts and layouts can be designed in advance, with only the final name list needing to be updated later.

Can you rush a wedding order?
In some cases, yes.
If you require a rush order, please contact us before placing your order so we can confirm availability. Rush orders are subject to workload and an additional fee may apply.

When do I need to submit my name list?
You can submit your name list as soon as it is available. Once received, we can prepare your design in advance.
Final name lists are typically required at least two weeks prior to your chosen collection or dispatch date, allowing time to finalise and produce your order.

Can I make changes after I approve my proof?
No.
Once a proof has been approved, it is considered final and no further changes can be made.
Please ensure all spelling, names, dates and details are checked carefully before approval.

Do you supply stands or easels for signs?
Yes. For local weddings, we have stands and easels available.
We will ask how items will be displayed during the design process to ensure the final pieces suit your setup and visual goals.